Privacy policy

ericaresin.com respects your privacy. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you place an order or interact with our site, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment provider — we do not store card details)
  • IP address and browser information (collected automatically)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer service enquiries
  • Improve our website and product offerings
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Email service providers
  • Website hosting and analytics platforms

These third parties are only given access to the information needed to perform their services and are required to protect your data.

Cookies

Our site uses cookies to improve your browsing experience, analyse traffic, and support site functionality. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfil orders, provide customer service, and comply with legal requirements.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

To exercise any of these rights, contact us at ericaresins.com

Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no method of online transmission or storage is completely secure.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.